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Management Skills Courses
Negotiation Skills

SUMMARY
Good negotiation skills ensure that everyone wins. This course will help you to understand the processes involved during negotiations and to develop the skills necessary to achieve positive results.

Content:

  • Recognising what is happening during the negotiation process and knowing how best to respond to the situation
  • How to develop strategies to ensure success
  • Evaluation of your own and others’ style of tactics
  • Influencing skills
  • Assessing the potential pitfalls and barriers to success
  • How to reach a win-win solution


Suitable for:
Anyone who has to negotiate with clients/customers and suppliers or staff within their own organisation.



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