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Office & Customer Service Skills Courses
Minute taking in meetings

This course will enable you to prepare prior to the meeting, ensuring smooth and effective effort. Remember that as a minute taker your successes are not always obvious to others, but your failures can be - dramatically so!

By the end of the course the delegates will:

  • Know why they need to take minutes
  • Understand the various styles of minutes
  • Have a 'Glossary of Terms' for minute taking
  • Understand why Planning and Preparation is important
  • Be able to assist with Agenda Setting
  • Understand the role of a minute taker
  • Know what to do when things go wrong
  • Have the chance to practice minute taking

Suitable for:
For all those who have the responsibility for taking minutes for any type of meeting (formal and/or informal).

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